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How do I order UR Photobooks? |
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Register as a UR Photo member and log in to your personal UR account. Click on "Photobooks" at "my UR" page and create your own Photobook. You can save and preview your photobook after you have completed your design simply by using the web browser. After picking a preferred photobook cover material, use your credit card to make an online payment. Four (4) working days are required for production of your personalized photobook. We will then send it to you via local courier service offered by Ta-Q-Bin or send your photobook to overseas address via registered international airmail.
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How to improve photo quality including color and brightness for photobook printing? We suggested you using image editing software to adjust photo quality before uploading your photo. It is because during the output of printing files, our printing system can only print directly from the source file since photos inside the photobook have become part of the photobook, they cannot be adjusted individually by our technician like regular photo printing process on color saturation and contrast. If photo quality is not ideal, we suggested that you should use photo editing software to optimize your photo quality before creating your photobook.
- Free Software: IrfanView, Photoscape, Xnveiw
- Professional Software: Adobe Photoshop, Lightroom, PhotoImpact, …etc.
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3. |
What image format can be supported at UR Photo? We only accept images in JPEG (jpg) format.
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4. |
How many sizes and types of photobook can be made? UR Photobook include:
Sizes |
Shape of Cover Window |
Cover Material |
Inner Page |
A4 Landscape |
Rectangle |
Tan Sim. Leather, Black Sim. Leather, White Lmpala, Black Suede, Brown Suede, Blue Suede, Blue Brushed Steel, and Red Artcloth |
170g Art paper 2 sided printing |
A5 Landscape |
No Window |
White Pearl, Silver Pearl, and Black Matt | |
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Any kind of assistance such as user guide or FAQ? After entering the design page of UR Photobook, you can click onto the top-right icon "Photobook Help"
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Can I design photobook at the first place, then decide the sizes and types of cover later? Yes, you can change the photobook size (A4 or A5) and types of cover material before ordering. However, you should go back to the preview page and confirm position of the cover window once again. You can also order different sizes of photobook at the same order.
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Where can I find more about photobook cover and material details? We provide different types of cover material and you can find out more at here for details.
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8. |
How many pages can I order for the photobook? Is there option for adding pages?
Sizes of Photobook |
Min. Pages Standard Pages |
Max. Pages |
Additional Page |
A4 Landscape |
1 cover page + 21 pages (Total 12 sheets of paper) |
1 cover page + 43 pages (Total 23 sheets of paper) |
$15 per 2 pages |
A5 Landscape |
1 cover page + 21 pages (Total 12 sheets of paper) |
1 cover page + 43 pages (Total 23 sheets of paper) |
$10 per 2 pages | * Additional page must be added per 2 pages
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Anything else I need to note before creating photobook?
- Estimate number of photos in the photobook, and gather your favorite photos and stored at your computer.
- Each page of the photobook contains max. 5 photos, and standard photobook contains 21 pages plus 1 inside cover, which can hold a max. 106 photos (Standard Photobook).
- Decide your photobook size, cover material, and purchase quantity.
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Production Question |
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What is the minimum resolution of each image for production of photobook? We suggest the minimum resolution of each image to be 2200 x 1650, or photo is taken from 3.0 Mega-pixel or above digital cameras. Photobook printing quality will be affected if the image resolution is below this standard.
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Can I use image file with Chinese file names? Yes, however the file name will not appear on photobook.
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How many photos can be placed on each page of the photobook? Each page of the photobook contains maximum 5 photos. To facilitate your design, you could can the "Edit" tag and choose "Layouts & Bg" at the design interface page to select the desired number of photos to appear on the page. Different photo frame will then appear for selection.
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Can I change theme of my photobook? Yes, you can click on "Change Theme" at the design interface page, then select your favor theme and choose "Apply".
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What is the function of the properties toolbar appears on the images? At the design interface page, when you move your mouse over each image, the properties toolbar will pop-up. Function of the properties toolbar is for progressive editing of the image and clipart items, which includes "Reset properties", "Flip horizontal", "Rotate photo", "Resize photo", and "Remove photo" etc. Moreover, you can arrange image spacing size and layers order.
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Is here any extra charge for adding "ClipArt items" into the photobook? "ClipArt items" are free of charge. You can use as many as you wish to make your photobook a one-of-a-kind creative work.
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Other Question |
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Why is photo quality of the photo I printed previously differenct between photobook? As printing technology and material are different for photo printing and digital printing of photobook, photo quality such as color saturation and contrast will be different on the two products. Since photos inside the photobook, they cannot be adjusted individually by our technician like regular photo printing process on color saturation and contrast. Therefore, we suggest you adjusting image quality before create your photobook.
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2. |
Is refund or re-do of my photobook available once ordered? |
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Sorry, refund is not applicable to photobook ordered.
UR Photo had always provided high quality products and avoid manufacturing defects. UR Photobook is made with delicate craftsmanship and fine quality. To provide better customer service, if customer is not satisfy with production quality of photobook ordered, please contact us by phone or email within 14 days after receipt of product. We will assess condition of the product and provide repair or re-do of product that does not meet our standard.
* UR Photo is not responsible for problems arising from files submitted by customers including errors or spelling mistakes, grammatical mistakes, poor photo quality, and low-resolution images, order quantity or other ordering errors. Please therefore preview your photobook carefully before placing your order. The photobook will be printed as they appeared in the Preview Page. Proofreading service will not be provided. As we cannot adjust photo or content of the photobook, re-do photobook can only improve production problem such as cover or binding quality. Problem on photo quality and content will not be amend.
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